Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Advisory: HP Thunderbolt Dock - The Computer Battery Does Not Charge When Connected to the Dock Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. Go to Start, search for Device Manager, and open this result.

Don't be aggressive, as you might damage the internals of the port. If the test passes, continue with these steps: 1. If there's grime inside, use a cotton swab or toothpick to carefully clean it out. Shine a flashlight into the port to check for built-up dirt or other debris, which can prevent the plug from doing its job. If it feels loose, try jiggling it around a bit to see if you can get a good connection.Īlso check for debris inside the port, which can prevent you from making a solid connection. You should have a fairly snug fit when you connect the charger. Next one is to hard reset the battery charging: turn off, Remove battery. For your safety, immediately stop using any charger that gets excessively hot or has a burning smell.įinally, take a look at the port for the charger on your laptop. It could be as simple as checking power connections, adaptor, cable, cleaning ports. It's also a good idea to sniff the AC adapter part of the charger-if you smell burning, something has gone wrong inside the box, and you'll need to replace the charger. Try grabbing it to see if any parts feel bulgy or otherwise misshapen. Look down the entire length of your laptop's power cord for fraying or other damage. A damaged cord can cause the 'plugged in, not charging' issue. Review Your Cable and Ports for DamageĮven though you did a cursory check for cable connection issues earlier, it's a good idea to review the power cord more thoroughly now.

Laptop wont charge hp